Terms & Conditions

Payment

All first orders require upfront payment in advance of the delivery date by debit or credit card. Credit terms can then be assigned on a case by case basis with strict 15 day payment terms.

Delivery

We deliver throughout the Bristol area, if you are further a field please get in touch as there might be an additional delivery charge. 

Cancellation for Breakfasts & Platters

We understand that sometimes there will be a need to cancel an order. If you need to cancel we require as much notice as possible, no less than 24 hours. If an order is cancelled with less than 24 hours notice you'll be subject to the full charge.

Cancellation for Events

We understand that sometimes there will be a need to cancel an order. If you need to cancel we require as much notice as possible, no less than 3 days notice. If an order is cancelled with less than 3 days notice you'll be subject to the full charge.

Ordering

Ordering with us couldn't be easier. Simply browse our menus then utilise our online ordering system - or feel free to email us directly with your order: catering@fresheatsbristol.co.uk

Cut off for ordering is 3pm the day prior to the delivery date and the minimum order value is £25.

Get in touch

Want to have a chat around our services or a specific requirement?

Please see our contact details below:

07594 161 743